Policies & Shipping

Steps to Get Started 

  1. Fill out the Quote Form
  2. Email your high quality 300 DPI artwork to – [email protected]
  3. RBY Prints will provide printing proofs before production that must be APPROVED.
  4. After you have approved the print job you MUST send payment to RBY Print in full for the print to begin.
  5. If you need graphic design services you must pay that fee along with the cost of printing. (Graphic design fees vary based on need of client.)

Shipping For Apparel

Orders Approved and Payment Processed By 11AM EST: Turnaround time begins that day.

Orders Approved and Payment Processed After 11AM EST: Turnaround time begins the next business day.

For example: If an order is approved by 11AM EST on Tuesday, and the Turnaround Time for the product is three days, printing will be completed on Thursday. If the order is approved AFTER 11AM PST on Tuesday, printing will be completed on Friday.

Shipping for Print Products

BOOKLETS: 4-8 business days after approval and processed payment.

  • Perfect Binding: additional 4 business days.
  • Hard Cover: additional 4 business days.
  • Gloss Book: additional 4 business days.
  • Recycled Paper: additional 3 business days.
  • Quantity Over 2500: additional 3 business days per 10k.

BOOKMARKS: 2-5 business days after approval and processed payment.

  • Recycled Paper: additional 3 business days.
  • Dull Cover: additional 3 business days.
  • 24pt Trifecta Green – Triple-Layered Ultimate: additional 2-3 business days
  • Round Corners: additional 3 business days.

BROCHURES: 2-5 business days after approval and processed payment.

  • Gloss Book: additional 4 business days.
  • Gloss Cover: additional 4 business days.
  • Opaque Smooth White: additional 2 business days.
  • Recycled Paper: additional 3 business days.
  • Quantity Over 50K: additional day per 10k.

BUSINESS CARDS: 2-5 business days after approval and processed payment.

  • Recycled Paper: additional 3 business days.
  • Dull Cover: additional 3 business days.
  • 24pt Trifecta Green – Triple-Layered Ultimate: additional 2-3 business days
  • Round Corners: additional 3 business days.

CALENDARS: 4-8 business days after approval and processed payment.

  • Hard Cover: additional 4 business days.
  • Hole Drilling: additional 1 business days per 10k
  • Recycled Paper: additional 3 business days.
  • Quantity Over 2500: additional 3 business days per 10k.

CATALOGS: 4-8 business days after approval and processed payment.

  • Perfect Binding: additional 4 business days.
  • Hard Cover: additional 4 business days.
  • Gloss Book: additional 4 business days.
  • Recycled Paper: additional 3 business days.
  • Quantity Over 2500: additional 3 business days per 10k.

CD PACKAGES: 4-8 business days after approval and processed payment.

  • With Tray: additional 1 business day.
  • Recycled Paper: additional 3 business days.
  • Quantity Over 25K: additional day per 10k.

CLUB FLYERS: 2-5 business days after approval and processed payment.

  • Recycled Paper: additional 3 business days.
  • Dull Cover: additional 3 business days.
  • 24pt Trifecta Green – Triple-Layered Ultimate: additional 2-3 business days
  • Gloss Cover: additional 4 business days.
  • Round Corners: additional 3 business days.

COLLECTORS CARDS: 2-5 business days after approval and processed payment.

  • Recycled Paper: additional 3 business days.
  • Dull Cover: additional 3 business days.
  • 24pt Trifecta Green – Triple-Layered Ultimate: additional 2-3 business days
  • Round Corners: additional 3 business days.

DOOR HANGERS: 4-8 business days after approval and processed payment.

  • Recycled Paper: additional 5 business days.
  • Gloss Cover: additional 4 business days.
  • Dull Cover: additional 3 business days.
  • Quantity Over 5K: additional 3 business days per 10k.

DVD PACKAGES: 3-5 business days after approval and processed payment.

ENVELOPES: 4-8 business days after approval and processed payment.

  • Quantity Over 25K: additional day per 5k.

EVENT TICKETS: 4-8 business days after approval and processed payment.

  • Gloss Cover: additional 4 business days.
  • Recycled Paper: additional 3 business days.
  • Dull Cover: additional 3 business days.
  • Quantity Over 5K: additional 3 business days per 5k.

FLYERS: 2-5 business days after approval and processed payment.

  • Gloss Book: additional 4 business days.
  • Gloss Cover: additional 4 business days.
  • Opaque Smooth White: additional 2 business days.
  • Recycled Paper: additional 3 business days.

HANG TAGS: 4-8 business days after approval and processed payment.

  • Recycled Paper: additional 3 business days.
  • Dull Cover: additional 3 business days.
  • Round Corners: additional 3 business days.
  • Quantity Over 5K: additional 3 business days per 10k.

LETTERHEADS: 2-5 business days after approval and processed payment.

MINI MENUS: 3-6 business days after approval and processed payment.

  • Quantity Over 25K: additional day per 5k.

NOTEPADS: 4-8 business days after approval and processed payment.

  • Quantity Over 5K: additional 3 business days per 5k.

POSTCARDS: 2-5 business days after approval and processed payment.

  • Recycled Paper: additional 3 business days.
  • Dull Cover: additional 3 business days.
  • 24pt Trifecta Green – Triple-Layered Ultimate: additional 2-3 business days
  • Round Corners: additional 3 business days.

POSTERS: 2-4 business days after approval and processed payment.

  • Gloss Book: additional 4 business days.
  • Recycled Paper: additional 3 business days.

PRESENTATION FOLDERS: 4-8 business days after approval and processed payment.

  • Quantity Over 2500: additional 3 business days per 2500.

RACK CARDS: 2-5 business days after approval and processed payment.

  • Recycled Paper: additional 3 business days.
  • Dull Cover: additional 3 business days.
  • 24pt Trifecta Green – Triple-Layered Ultimate: additional 2-3 business days

RIP BUSINESS CARDS: 4-8 business days after approval and processed payment.

  • Recycled Paper: additional 3 business days.
  • Dull Cover: additional 3 business days.
  • Quantity Over 5K: additional 3 business days per 5k.

ROLL LABELS: 8-12 business days after approval and processed payment.

ROLODEXES: 4-8 business days after approval and processed payment.

  • Recycled Paper: additional 3 business days.
  • Dull Cover: additional 3 business days.
  • Quantity Over 5K: additional 3 business days per 5k.

SIGNAGE/BANNERS: 4-7 business days after approval and processed payment.

  • Banners – Quantity Over 10:1 additional business day per 10 Banners.

SPECIAL SHAPES: 5-8 business days after approval and processed payment.

  • Recycled Paper: additional 6 business days.
  • Dull Cover: additional 4 business days.
  • Quantity Over 5K: additional 4 business days per 5k.

STAGGERED CUT FLYERS: 2-5 business days after approval and processed payment.

  • Gloss Cover: additional 4 business days.
  • Opaque Smooth White: additional 2 business days.
  • Recycled Paper: additional 3 business days.

STICKERS: 2-5 business days after approval and processed payment.

TABLE TENTS: 4-8 business days after approval and processed payment.

  • Recycled Paper: additional 3 business days.
  • Quantity Over 5K: additional 3 business days per 5k.

TENT BUSINESS CARDS: 4-8 business days after approval and processed payment.

  • Recycled Paper: additional 3 business days.
  • Dull Cover: additional 3 business days.
  • Quantity Over 5K: additional 3 business days per 5k.

TENT CARDS: 3-6 business days after approval and processed payment.

  • Gloss Cover: additional 4 business days.
  • Recycled Paper: additional 3 business days.
  • Dull Cover: additional 3 business days.
  • Quantity Over 50K: additional day per 25k.

Custom Design: 2-4 business days.

CUSTOM DESIGN: [catalog, presentation folder]3-7 business days.

LOGO DESIGN: 2-4 business days after processed payment.

SPECIALTY WORK – [printing, bindery, die cutting etc.]: 3-10 additional business days.

Additional Holiday Turnaround:
Please be advised that during the holiday season, our standard printing turnaround time will be extended by an additional (2) two business days due to an increase in volume. Thank you for your cooperation.

Orders that will be picked up: Please allow up to one additional business day after the turnaround to prepare packages for pickup.
Orders that will be shipped: Please allow one additional business day for receipt of labeling and billing information before counting turnaround time for shipping from UPS. For example, if you are quoted a shipping time of 3 business days from February 3rd, please allow the first day for GotPrint to relay your information and for UPS to pick up, and the following 3 business days/non-holidays for your shipment to arrive.

How to calculate your shipping:
When orders are shipped, count the next business day/non-holiday as the first day for shipping

Next Day Air (or 1 day ground transit) – shipped Friday, scheduled to arrive Monday. (You may request Saturday delivery for an additional charge.)
Next Day Air (or 1 day ground transit) – shipped Monday, scheduled to arrive Tuesday

Second Day Air (or 2 day ground transit) – shipped Friday, scheduled to arrive Tuesday
Second Day Air (or 2 day ground transit) – shipped Monday, scheduled to arrive Wednesday

3 Day Select (or 3 day ground transit) – shipped Friday, scheduled to arrive Wednesday
3 Day Select (or 3 day ground transit) – shipped Monday, scheduled to arrive Thursday

4 Day Ground transit – shipped Friday, scheduled to arrive Thursday
4 Day Ground transit – shipped Monday, scheduled to arrive Friday

5 Day Ground transit – shipped Friday, scheduled to arrive following Friday
5 Day Ground transit – shipped Monday, scheduled to arrive following Monday

Rush production

Please note that not all products and sizes have Rush printing available.

Orders will print in (2) two business days after approval and processed payment. They will ship on the (3rd) third day.

ROUND CORNERS: Add (1) one additional business day to turnaround time.

ORDERS PLACED BY 8AM PST, AND APPROVED BY 11AM PST, WILL PRINT IN TWO BUSINESS DAYS AND SHIP ON THE THIRD BUSINESS DAY.

For instance, if an order is placed by Monday, 8AM PST, we will send you an online proof within three hours. Once you approve the order (by 11AM PST), your order will be sent to print and will ship by Wednesday.

Rush Turnaround Example:

Please allow one day for receipt of labeling and billing information before counting turnaround time for shipping from UPS. For example, if you are quoted a shipping time of 3 business days from February 3rd, please allow the first day for GotPrint to relay your information and for UPS to pick up, and the following 3 business days/non-holidays for your shipment to arrive.

Additional Holiday Turnaround:
Please be advised that during the holiday season, our rush printing turnaround time will be extended by an additional (2) two business days due to an increase in volume. Thank you for your cooperation.

How to calculate your shipping:

When orders are shipped, count the next business day/non-holiday as the first day for shipping

Next Day Air (or 1 day ground transit) – shipped Friday, scheduled to arrive Monday. (You may request Saturday delivery for an additional charge.)
Next Day Air (or 1 day ground transit) – shipped Monday, scheduled to arrive Tuesday

Second Day Air (or 2 day ground transit) – shipped Friday, scheduled to arrive Tuesday
Second Day Air (or 2 day ground transit) – shipped Monday, scheduled to arrive Wednesday

3 Day Select (or 3 day ground transit) – shipped Friday, scheduled to arrive Wednesday
3 Day Select (or 3 day ground transit) – shipped Monday, scheduled to arrive Thursday

4 Day Ground transit – shipped Friday, scheduled to arrive Thursday
4 Day Ground transit – shipped Monday, scheduled to arrive Friday

5 Day Ground transit – shipped Friday, scheduled to arrive following Friday
5 Day Ground transit – shipped Monday, scheduled to arrive following Monday

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